Use your Skype phone when needed but start to leverage Teams as much as possible (e.g. Yes, Information Services is strongly encouraging adoption of Teams while Skype is still up and running. Yes, your same phone number will be moved to Teams once Skype is shutdown.Ĭan I start using Teams now even though my phone number is still tied to Skype? Will I keep the same Phone number when my service is moved to Teams? Until then, you can still continue to make and receive both internal and external phone calls via your Skype client. Your Enterprise Voice integration with Skype will remain in place until we determine an official shutdown date for Skype in Q2. Will my Skype phone become a Teams phone? There is also the normal chat dialog box where you and free type your question that the bot can respond to.įigure 2 - Example screen of the UTMB Teams FAQ bot.Clicking on that tile will start your personal dialog with the bot which is visible only to you (unless of course you escalate to an expert).Once in Teams application, you will see a tile in the left pane near the top as seen in Figure 1 below.It also has a “Share Feedback” button to share thoughts on the answer(s) given which we can use to enhance the accuracy of the answers in the knowledge base. If not, the bot allows the end-user to submit a query which then gets posted in a pre-configured team of experts to provide support by acting upon the notifications from within their team itself. Clients can ask the bot a question about Teams and the bot responds with an answer if it is contained in the knowledge base. To start your video camera, click the button.Īt the Need to leave? prompt, confirm you want to leave the meeting by clicking the Leave Meeting button.UTMB Teams FAQ is a friendly Q&A bot for Microsoft Teams that brings a human in the loop when it is unable to help. When you first join a meeting, the video camera is inactive. To unmute your microphone, click the button. When you first join a meeting, your microphone is automatically muted, and people in the meeting can't hear you. Type a message, and then press Enter or click to send the message. To send an IM to meeting participants, click the button. Use the Invite more people box to add more people to your meeting. To view meeting participants, to add others, and to mute participants if you're a presenter, click the button. In the Skype for Business on Mac main window, find and double-click the meeting you want to attend, or click the Join button. You can join a Skype for Business meeting right from the main window, if the meeting was set up by an organizer inside your company. Skype for Business on Mac lets you quickly check your upcoming meetings for the day, without having to go to your Outlook calendar. Join a Skype for Business meeting on your Mac If you need a PIN and don’t remember what it is, click Forgot your Dial-in PIN? in the meeting request, and follow the instructions on the page to reset. Otherwise you don’t need a PIN, just dial in and wait to get connected. What about the PIN? You only need a PIN if you are calling into the meeting as the presenter from a public or cell phone, or if the meeting is set with high security. You can also click Find a local number in the meeting request if you’re traveling. If you prefer to call in with a phone, instead of using computer audio, you can find the conference numbers and ID in the meeting request. See Call into a Skype for Business meeting on your mobile or desk phone. Make sure you grab the conference numbers and IDs from the meeting request before the meeting. If you’re on the road, or if you don’t have access to a computer, you can just call into the meeting with a phone. For more information, see What is Skype for Business Web App? Join with phone only It opens automatically to connect you to the meeting. Skype for Business Web App is an alternative way to join the meeting if you don’t have Skype for Business installed. For more information, see Phones and Devices Qualified for Skype for Business. Also use a high quality headset for better audio. If you have to use wireless connection, make sure you have a strong signal. Use a wired network connection and switch off wireless on your computer. Choose a different one if you'd like.Īudio quality depends on the network and the device you use. The Switch Devices box shows your available audio devices, with the current one selected. If you need to switch to a different audio device, click the Call Controls button, then click Devices. Note: Make sure you unmute your speakers too!
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